Legal, Privacy & Transparency

Privacy: What We Collect & Why

Information You Give Us

When you contact us, subscribe, donate, register for events, or submit voice notes, we collect:

• Name, email, phone number
• Location (if you share it)
• Payment information (processed securely by Stripe -- we never see your card details)

Information We Gather Automatically

When you visit our website:

• Browser type, device info, IP address
• How you navigate the site (through cookies and analytics)

We do not sell your data. Period.

How We Use Your Information

We use what you share to:

• Deliver radio broadcasts, podcasts, and content
• Process donations and subscriptions
• Respond when you reach out
• Send updates (only if you've opted in)
• Improve programming based on what works
• Keep the platform secure
• Meet legal requirements (taxes, records, compliance)

If we ever need to share your data, it's only with trusted service providers (streaming platforms, analytics tools, payment processors like Stripe). And only what's necessary.

Your Data Rights

You can:

• Request to see what we have
• Ask us to correct or delete it
• Opt out of emails anytime
• Contact us with questions: admin@radiokenyaunited.com

We implement reasonable security measures to protect your information. But no system is perfect -- we'll tell you if something goes wrong.

Payments: How Money Moves

Donations, subscriptions, and event payments are processed through Stripe. That means:

• We never see your credit card number
• Payment data is encrypted and PCI-compliant
• Stripe handles fraud prevention and authorization

Donations are voluntary and generally non-refundable. If you have an issue, contact us directly -- we'll work it out.

Terms of Service: The Ground Rules

By using Radio Kenya United (website, apps, streams, podcasts), you agree to:

• Use the platform lawfully and respectfully
• Not submit content you don't own or have rights to
• Not interfere with site security or other users

We reserve the right to remove content or restrict access if these terms are violated. We'll try to reach out first.

Content & Copyright

We respect creative rights:

• Broadcast music is properly licensed
• Artists who submit content affirm they own it or have permission
• Content you submit may be broadcast or distributed by RadioKU

If you believe we've infringed your copyright, email admin@radiokenyaunited.com with details. We take DMCA compliance seriously.

Third-Party Services

We use external platforms for streaming, analytics, and payments (like Stripe, Cloudflare, etc.). We're not responsible for their policies -- check their sites directly.

Disclaimer

Our services are provided "as is." We work hard to keep everything running, but we can't guarantee uninterrupted access. To the extent permitted by law, Radio Kenya Unitedisn't liable for indirect damages from service use.

Translation: We're doing our best, but technology breaks sometimes.

Cookies: What They Are & What We Do

Cookies are small files stored on your device that help websites function. We use them to:

• Keep the site working
• Understand how visitors interact with content
• Improve performance

We do not use cookies to track you across the internet or sell your data.

Types:

• Essential: Required for basic functionality
• Analytics: Help us see what's working
• Third-Party: Set by embedded tools (streaming players, payment systems)

You can disable cookies in your browser settings. Some features may not work if you do.

Music Licensing

Radio Kenya United maintains appropriate music licenses and complies with copyright law. If you have a licensing question or concern, contact admin@radiokenyaunited.com.

Changes to This Policy

We may update these terms as the platform grows. We'll notify you of significant changes. Continued use means you accept the updates.